Frequently Asked Questions
Everything you need to know about your DUFT experience.
Are DUFT products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and vegan. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we recommend checking the full ingredient list on each product page or performing a patch test before full application.